rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 1510243865
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This eliminates the need for a password or email login, making it a convenient and easy way to access your account.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection to ensure a strong signal is available. Wait for the OTP to be sent after clicking the "send OTP" button, and if it doesn't arrive within the allocated time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If you've changed numbers, send your updated KYC details to the customer support via email to shift your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the newly updated app without any problems. Once updated, you can start playing the app without any issues.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for earnings from gaming activities, and bonus-collected money cannot be withdrawn. This allows users to access their earned winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is essential for our onboarding process. Once completed, you can proceed further in the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can be completed in as little as 30 minutes. However, occasional payment delays may cause the process to take up to 24 hours to complete. This can result in a longer overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used in gaming activities and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and review your transaction history. If it's failed, don't worry - the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
New players are welcomed with generous welcome bonuses and ongoing promotions, allowing them to get started with a strong foundation. Additionally, all players can benefit from our loyalty program, earning rewards with every spin or bet. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns you may have, providing a seamless and hassle-free experience.
At rummy joy, we recognize the significance of a smooth and secure banking process, which is why we offer a range of deposit and withdrawal methods to cater to our clients' diverse needs. We accept multiple payment options, including credit cards, electronic wallets, and cryptocurrencies, to ensure that our customers can easily manage their accounts and conduct transactions without any hassle. Beyond providing a wide range of payment methods, our commitment to customer satisfaction also extends to our dedicated support team. Our team is available 24 hours a day, 7 days a week, and is always ready to assist with any questions, concerns, or issues that may arise. We understand the importance of timely and effective support, and our team is trained to provide prompt and helpful responses to ensure that our clients' needs are met efficiently and professionally. Whether you need assistance with a transaction, have a query about your account, or require guidance on how to use our services, our support team is always available to help.